FAQ

Before contacting us, we encourage you to review the frequently asked questions below. These are designed to answer common queries about our products and services. By contacting us, you agree to the terms outlined in our Terms of Service and Privacy Policy. Our team is committed to responding to your inquiries as quickly as possible, and this page is also where you can place your orders. Please ensure your order requests are detailed and include your contact information for swift processing.

Where do you order?

You can place your order directly through this contact page. Simply fill out the form below with your name, email, and a detailed message outlining the product you wish to order. Please include the model name, specifications (if applicable), and any other relevant details. Once we receive your request, we will confirm the order and provide further instructions on payment and shipping.

How long does it take for my order to be processed?

Order processing times vary depending on the product and customization requests. Standard items are typically processed within 1-3 business days, while custom-built audio equipment may take up to 7-14 business days. Once your order is processed, you will receive an email with shipping information and tracking details.

What is your return policy?

We offer a 16-day money-back guarantee on all products. If you are not satisfied with your purchase, you may return it within 16 days of receipt for a full refund. The product must be in its original packaging and in unused condition. For more details, please refer to our Terms of Service.

How do I track my order?

Once your order has been shipped, we will send you a confirmation email containing your tracking number. You can use this number to track your order on the courier’s website. If you encounter any issues with tracking, feel free to reach out to us, and we will assist you.

Contact Us

If you have any questions or wish to place an order, please fill out the form below. Ensure that your message is as detailed as possible, especially for order requests. We strive to respond to all inquiries within 24 hours.

Contact Us